Privacy Policy · SocialFox

Last updated: October 24, 2026 1. Scope and controller This Privacy Policy explains how personal data is processed through the SocialFox mobile application and services available at socialfox.org. SocialFox, located at Rosenthaler Str. 40, 10178 Berlin, Germany, lets users order engagement services for publicly accessible social-media links and earn or use in-app coins. For privacy questions and rights requests, contact us at this postal address or use the Support Center in the application. 2. Data we collect Account and profile data: Your name, email address, SocialFox user ID, password-verification data, and an optional Google Sign-In connection. Passwords are stored as one-way secure hashes. We never request or receive your Google password. Order and transaction data: The requested service, coin ledger entries, transaction history, status information, and the public profile or post link you provide for fulfillment. SocialFox does not ask for your social-media password. Support and user content: Support requests and replies, favorites, notification preferences, reward claims, and other actions performed in the app. Technical data: Approximate location that may be derived from an IP address, device or advertising identifiers, app interactions, session and security logs, app version, operating system, and diagnostic data. We do not collect precise location, contacts, photos, videos, audio files, documents, or calendar data. Crash reports: Firebase Crashlytics is enabled only when the user grants permission and is off by default. When enabled, crash logs, device and app state, and diagnostics may be sent to Google Firebase. Users can disable this setting and delete unsent reports in the app. 3. Why we use data We use data to create and manage accounts, authenticate users, process and fulfill orders, maintain coin balances and rewards, provide support, protect security, prevent fraud and abuse, deliver notifications, measure service performance, troubleshoot errors, and comply with legal obligations. 4. Advertising and measurement The app may display banner, interstitial, and rewarded ads through Google AdMob. AdMob may collect and process approximate location, advertising or device identifiers, app interactions, and diagnostic data for ad delivery, measurement, analytics, and fraud prevention. Watching rewarded ads is optional. Google's processing is governed by its own privacy policies. 5. Data sharing We do not sell personal data. We share data only as necessary with: - Hosting, database, security, and infrastructure providers. - Google Sign-In, Firebase Cloud Messaging, optional Firebase Crashlytics, and Google AdMob. - Fulfillment providers that receive the public target link and limited order details needed to perform the service. - Public authorities or other parties when legally required, or where necessary to protect rights, safety, and platform integrity. If community features such as a leaderboard are enabled, other users may see your first name and the initial of your surname together with relevant coin or activity information. 6. Retention and account deletion We keep data while your account is active and as needed to provide the service. Security logs and support data are deleted or anonymized when the legitimate need ends. You can request account deletion in the app under Profile > Privacy and account > Account deletion request, or at https://socialfox.org/account-deletion. After identity verification, the request is reviewed. When completed, login credentials, Google account linkage, profile, favorites, support conversations, notifications, and advertising activity are removed from the operational database and sessions are revoked. Transaction records required only for financial reconciliation are separated from profile and target-link data, kept under a non-login archive owner for 1 year after completion, and then deleted. External provider records and backups are reviewed and cleaned separately. 7. Security We use reasonable technical and organizational safeguards, including TLS in transit, access controls, session protections, and role-based authorization. No Internet system can guarantee absolute security. 8. Children's privacy SocialFox is not directed to children under 13. If we learn that data belonging to a child under 13 has been processed, we will take appropriate steps to review and delete the account and related data. Minors may use the service only in accordance with applicable local rules and any required parent or guardian permission. 9. Your rights Depending on applicable law, you may have rights to access, correct, delete, restrict, or object to processing and to withdraw consent. Submit requests through the in-app Support Center or the account-deletion page. 10. Third parties and changes Social-media platforms and Google services are independent third parties governed by their own terms and policies. We may update this policy when the service or law changes. Material changes will be announced in the app or on the website, and the current version will be published on this page.